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📜 TranceWell Privacy Policy

Last Updated: November 2025
Owner: Ryan DeJonghe, Founder of TranceWell.help

1. Introduction

TranceWell LLC (“we,” “us,” “our”) provides hypnosis services, subconscious transformation sessions, digital products, courses, entertainment events, and related materials designed to support personal wellbeing and transformation.

We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with TranceWell.help, book a session, purchase a product, or subscribe to our content.

By using this website, you agree to the terms of this policy.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Billing information

  • Intake or booking form information

  • Information shared during scheduling

  • Survey responses or testimonials (optional)

2.2 Automatically Collected Information

  • IP address

  • Device and browser details

  • Pages viewed and time on site

  • UTM parameters (for tracking ad performance)

  • Cookies and similar technologies

2.3 Payment Information

All payments are processed through secure third-party platforms (Wix Payments, Stripe, PayPal, or similar).
TranceWell does NOT store credit card numbers.

3. How We Use Your Information

We use your information to:

  • Deliver hypnosis sessions and digital downloads

  • Process payments and confirm bookings

  • Provide customer support

  • Send appointment reminders and important updates

  • Deliver marketing communications with your consent

  • Improve site performance, funnels, and advertising

  • Maintain records for legal and business purposes

4. How We Share Your Information

We do not sell or rent your information.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share data only with trusted third-party partners who help us run the business:

  • Wix – website platform, booking, forms

  • Zapier – automations

  • Pykthos – client tracking & session workflows

  • Payment processors – for secure transactions

  • Email marketing platforms – for sending content and follow-ups

These partners only receive the minimum data needed to perform their function.

5. Cookies & Tracking Technologies

We use cookies for:

  • Website functionality

  • Analytics (e.g., Wix Analytics, Google Analytics)

  • Marketing (e.g., Facebook/Instagram tracking)

  • Funnel optimization

  • UTM tracking for ads

You may disable cookies in your browser settings, though certain features may not work properly.

6. Email, SMS, and Marketing Consent

By opting into:

  • A free resource

  • A session

  • A digital product

  • A form on TranceWell.help

…you consent to receive communications related to your purchase and occasional updates, offers, or event notifications.

You can unsubscribe at any time using the link at the bottom of emails.

7. Data Storage & Security

We maintain industry-standard safeguards to protect your data.

  • Encrypted website (HTTPS)

  • Secure payment processing

  • Access-restricted tools and systems

  • Regular password and security review

While we follow best practices, no online transmission is 100% secure.

8. Your Rights

You may request at any time:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of your data (where legally allowed)

  • To unsubscribe from communications

Email: ryan@trancewell.help

9. Data Retention

We retain client records as long as legally required for:

  • Tax and financial reporting

  • Client session history (if applicable)

  • Business operations

Marketing data is retained until you unsubscribe or request deletion.

10. Children’s Privacy

TranceWell services and website are intended for adults age 18+.
We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy as needed.
The “Last Updated” date reflects the most recent revision.

12. Contact Information

TranceWell.help
Founder: Ryan DeJonghe
Email: Ryan@trancewell.help

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